Find the Root Cause of any Business Problem, Every Time
This course is included with your free AFCSI membership. Learn how to master the FAST Matrix, guide powerful diagnostic conversations, and empower business leaders to pinpoint their most critical challenges and opportunities.
Learn to Master the FAST Matrix
The FAST Matrix is the centerpiece of this course. It's your "x-ray machine" for business. You'll learn how to look at any organization through the four interconnected lenses of Growth, Productivity, Profitability, and Culture, all within the context of its current stage of evolution. This holistic view is what allows you to spot patterns, interdependencies, and root causes that everyone else misses.
Go from HR professional to trusted coach.
See the signs first.
As a coach with an HR background, you have a unique superpower: you see the human symptoms of a business in distress before anyone else. You see the burnout from operational chaos, the frustration from a misaligned strategy, and the disengagement from a toxic culture.
Identify the root cause.
But have you ever been in a coaching session where you know the root cause isn't just a manager's communication style, but something deeper in the business itself? Have you ever struggled to articulate that hunch in a way that gets executives to see the bigger picture and take action on the real problem?
From people coach to strategic partner.
That's where FAST Diagnostics comes in. This course gives you the framework and tools to move beyond the symptoms and become a true business diagnostician. You will learn to use the FAST Matrix to get an "x-ray" of any organization, pinpointing the precise source of dysfunction. This is the skill that elevates you from a "people-focused" coach to an indispensable strategic partner.
Pinpoint Critical Issues with Precision
Stop guessing what the real problem is. Learn to use the FAST Matrix to systematically investigate every area of a business and identify the true, underlying root causes of the challenges you observe.
Guide Powerful Diagnostic Conversations
This isn’t just about finding the answer; it’s about helping your coachee find it themselves. Master the art of asking probing questions and facilitating “aha!” moments that lead to client ownership and commitment.
Master a Repeatable Diagnostic Process
Walk away with a step-by-step process you can use with any client or organization. From preparation and facilitation to synthesis and prioritization, you’ll have a proven framework for every diagnostic engagement.
Uncover "Perceived vs. Actual" Reality
Develop the skill to gently help leaders see the gap between where they think their business is and where it actually is. Uncovering these “readiness gaps” is one of the most valuable insights you can provide.
Create Laser-Focused Action
Guide your coachee from a long list of problems to crystal clarity on their “ONE Thing.” The ultimate output of a great diagnosis is focus—the ability to apply limited resources to the highest leverage point for maximum impact.
Pinpoint Critical Issues with Precision
Stop guessing what the real problem is. Learn to use the FAST Matrix to systematically investigate every area of a business and identify the true, underlying root causes of the challenges you observe.
Guide Powerful Diagnostic Conversations
This isn’t just about finding the answer; it’s about helping your coachee find it themselves. Master the art of asking probing questions and facilitating “aha!” moments that lead to client ownership and commitment.
Uncover "Perceived vs. Actual" Reality
Develop the skill to gently help leaders see the gap between where they think their business is and where it actually is. Uncovering these “readiness gaps” is one of the most valuable insights you can provide.
Master a Repeatable Diagnostic Process
Walk away with a step-by-step process you can use with any client or organization. From preparation and facilitation to synthesis and prioritization, you’ll have a proven framework for every diagnostic engagement.
Create Laser-Focused Action
Guide your coachee from a long list of problems to crystal clarity on their “ONE Thing.” The ultimate output of a great diagnosis is focus—the ability to apply limited resources to the highest leverage point for maximum impact.